...being upset and having a mental breakdown during my shift was probably a bad idea. Still, I did get sent home early on Thursday because of it, and I can apparently take a break whenever I want now.
I'm still stressed the **** out, though, I can't be the one in charge. I'm unofficially the supervisor, since I'm the most experienced person on the line while the manager's out. And I do not take being in control well - or rather, I do not take having the responsibility of control well.
Also, they hired someone who used to work at a Tim's elsewhere, who I swear is better than me in every way, except for her English skills; she's not shy in front of customers, she's faster at the sandwich station, she knows most of the menus on the till (although I think I might know more, so one thing in my favor), she's not afraid of the talking-to-customers part of using the till, she can keep up with the person on till while running coffee, even if the person on till hasn't learned to let their runner keep up, and she's all caught up on her training videos; I've had to teach every new staff member in the past month, but now I'm being taught, basically.
So while I may have seinority over her, she's still better than me and that's just one more source of stress.
Also, I keep telling the other new people, "The Tim Horton's Standard dictates that you put the flavor shot in the drink BEFORE the sugar or cream, and sugar always comes before cream, I know the flavor is the same either way, but the guide says to do that!", so my OCD is irritated every time I see someone adding a flavor shot to a drink with cream or sugar already in it, or adding sugar to a drink with the cream already it. It's especially stressing to see them adding cream and sugar when the coffee is already in (because the nozzles dip into the cup, and sit in the coffee when they do that!), because it is cross-contamination, and that is a major penalty in the books of both Tim Hortons AND Chartwells. But no matter how many times I say the order they add stuff to the cup matters, they keep doing it out of order anyways. And I've taught the same girl the same order of keypresses to redeem the same kind of coupon, what, 17 times now? Refusal to learn is such a major stress-source to the teacher.
Welcome to the Breakdown.
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Topic: Things that made you sad today thread. (Read 9747131 times)