Have you actually read the review ? Here's the part that you mention :
a brown-haired white male straight out of every video game, heads to his first day of work [...] realize Warren's not as generic as I thought. He's in a wheelchair.
Actually, no, I haven't read any reviews, and I've only watched TotalBiscuit and Jim Sterling's videos, I was basing my statement off of the vitriolic crap spewed across Steam's forums and the comments for said videos.
As for the game, I'm mostly enjoying it, tho' I have a series of complaints against the third boss 'Big Sister 1/3'. For brevity's sake I'll leave it at: "Why does The Surge need a traditional three-stage boss battle? Isn't the game deadly enough without this shit?""
Edit: There's a fairly large selection of weapons, and though they are grouped into just five categories, different weapons have different move sets, and sometimes different combos. The visual diversity of items is great, all the armor and weapons I've seen so far are distinct from each other.
Armor has set bonuses when you equip all six pieces, some are really nice (Lynx) some are a bit meh (Rhino), but they have very distinct stats too, so that can make up for a weak bonus.
When you defeat enemies you get tech scrap, the more enemies you beat before returning to the Ops center the higher the multiplier for scrap earned becomes, I had one very tense run that ended with around 27,000 scrap, which I lost to Big Sister. If you are quick you can regain lost scrap, defeating enemies extends the recovery timer (and nets more scrap.)
The aesthetics will probably be a love it/hate it for most people, if you like sci-fi industrial you'll probably like what you see, if not you'll probably hate it. I'm fairly partial to it myself, but MASSIVE ENERGY AXE and power armor are very good ways to get my attention.
Additional Edit: Killed the Big Sister, now I'm getting completely wrecked in the fourth area. I'm feel like I might be hitting my physical limits trying to keep up here, incredibly tight timing and judgment for almost everything, and now there are asinine little shield drones all over the place, making difficult enemies almost unreasonable. Got a new set of armor tho', good stats, bad bonus, it's keeping me in the fight longer, but the density of hostiles is getting a bit ridiculous.
Augmented Edit: Barely scraped my way through the fourth section, now getting completely torn up in the fifth. I hope the difficulty doesn't escalate any further, as at the current level I am just not able to stay on top of it. Went from asshole enemies with ranged weapons and shield drones to asshole enemies who are fast moving, extremely heavy-hitting, and armored to a slightly idiotic degree, and while I can't prove it, I think their AI may actually be cheating. I've seen dead opponents' bodies continue moving as if to attack, as well as very unnatural 'sticking' to my hitbox (like, teleporting or dragging). And the current boss has a really nasty gimmick, when you've reduced his health part-way, he calls in a PAX robot that I so far can't kill.