I disagree with your opinion on the nature of resurrection. You're talking about going into the afterlife, finding a soul that was once a torton, taking that soul back from the afterlife, and putting it back in its correct body. Its not easy, or cheap, and should require a lot of power.
What you stated was actually not the correct equation for resurrection cost per torton. That right equation is listed bellow. However it is important to note a rule that was discussed earlier:
-snip-
If you have seen it and you are asking how much it would create to create a single of any one creature (not enough for them to gain a permanent hold on this world), then it would probably cost a fifth of the cost. But the prices for higher beings like demi-gods and angels are the listed price per one.
-snip
So if you wanted to get the cost of resurrection per torton you would take the cost to make a single creature and then discount it by 75% for resurrection. This would be (30x.2)x.75= 4.5 as a price for a single resurrection. In which case, trying to divide up the cost to treat resurrection as creation on a per torton level, you should have actually only got a single mortal and then maybe a zombie.
Now, I did this equation the other day after trying to do your equation (which isn't really accurate because that would mean you were trying to resurrect the entire torton race all at once like they were all one big entity and that was also one of my concerns with using that to determine the number you got back) and decided if I wanted to have a mathematical way of going about it, this would be the correct way based on the rules. But I decided to throw that out the window and go for a generous 10 mortals for 1 IP bargain because it allowed the resurrection of mortals without breaking bank or being overpowered. Unfortunately this wasn't seen in the same light.
With that in mind, I have to deny your refund request for three reasons:
A) The "rip off" that was given to you was actually the more generous of the options that you could have received. These included requiring 22-23 IP to get enough power going to bring back souls from the afterlife and charging 4.5 IP per soul brought back (which is what it should actually cost based on the rules I've previously given).
B) You had the ability to find the actual equation to determine the cost per soul. I'd already stated the cost for creation of individuals, I'd already given the rule on creating singles as costing 1/5th of the total cost. And it should have been included in your equation to get the cost per torton because:
IMO, resurrection should function as slightly cheaper creation, with the limitation that there needs to be dead targets to actually resurrect.
C) The way that you requested a refund and tried to tell me how much it would have cost was not done so in a nice or polite way.
D) At any point you could have asked how many tortons you'd get for you 8 IP. However, you said
Use 8 Power to resurrect as many Tortons as possible.
Which is what you got. When you really should have gotten slightly less than 2 based on current rules.
E) I don't and shouldn't give do-overs when something doesn't work out for someone. If I made a mistake somewhere along the line, then that's fine, and I will fix it. But trying to get a refund when something doesn't work out for you is a no go.
You shouldn't change the number, and then make him do an action when you've upped the price to such a ridiculous number.
I did not change the number. The way that they figured out how many they would revive was not right. But the right way would have given less than two. So I went for the way that would revive a fair amount, despite it not having a basis in the rules.
I think 10 people for 1 IP is too expensive.
This way, getting 1 000 back, costs 100 IP, which is over thrice the cost.
I like the idea, making creation of life cheaper than resurrection. As it lets the dead rest.
But, how about just 2x? That way, to resurrect 1 000 takes 60 IP.
I agree with demonicspoon that resurrection should be cheaper than creation, but that makes it difficult to find a middle ground. Really 60 IP for 1000 resurrection is slightly under 17 mortals per 1 IP spent. Which I think, given that resurrection is a hard act to pull off, is a super good price. But then you'd be better off making a whole new race to save money anyways. One way that it could be fixed is to decrease the number of mortals created during race creation, as that would decrease the number of mortals in the equation and thus increase the cost per mortal, but then that would lead to less people making races. So it really is a conundrum.