World is changing not quite for the better. Used to be the people I worked for had latitude to praise the productive, helpful employees.
I actually cared if you were getting screwed through no fault of your own, and stupidly, I still do.
Now we have the same old management with new stupid metrics. This has produced two types of employees.
A.) Don't care. Game the system and if people get hurt o well.
B.) Fewer and fewer of us who actually help and consider the impact on others before acting. Our numbers don't look as good, but people love us and we get complimented all the time for actually fixing the problems. We still look "good" and don't miss deadlines, but we don't just crash through things while not helping for the sake of counting up numbers just to have them without helping.
Now, my immediate supervisor loves me, because I solve problems everyone else just throws at him and doesn't care. He'll be here another 2 years or so, until his frustration with the management and age eventually drives him out. He tried to give me a perfect 5.0 performance review, but they are "chiseling" him down to 4.8 and making him not use such glowing terms. I have lots (but not all) of what I do documented even and especially through emails etc. I just got one of the highest award from the people at the top last October, and some additional time off awards (like sick days or vacation days) for being productive, so they can't complain too much regardless. I fix others' mistakes while they clock out on time..... Someone about to be charged $28,000 personally, partially because something got messed up.... O well, quitting time I suppose. I stay and fix it, but don't get credit officially.
Caring, extra effort, and effective resolutions are considered a waste of time and not as productive.
Racking up meaningless numbers on easy matters is considered amazingly productive.
I'm not good at not giving a damn.