About the character creator, I haven't seen really any option missing and was able to make a warrior who looks very similar to me, except with more muscle and a more gruff look - all by design.
You can do a lot with it but you have to be willing to tinker with all the options to see just how much is available. The way you change the shape of various body parts and face bits, is very intuitive and you can still use sliders if you want to.
For me, objectively, the character creator is definitely one of the most advanced, and considering that this is an MMO, this is doubly impressive (MMOs typically have less customization than solo games in my experience).
Have you guys played the game or just made characters?
What is game play like? US it Ultima at all? Can I build homes and boats? Pvp?
I don't know about Ultima, so I can't tell you about that, but here's my experience.
The game has many systems, and you can pretty much choose what to focus on without being forced to do the parts you don't like.
Said systems include : Combat, Resource gathering, Resource processing, Cooking, Alchemy, Fishing, Exploration, Friendship with NPCs, Questing, Housing, Guild stuff, Trading, Horse breeding/capture, Farming, PVP, and then there is the whole worker system, which is how you craft most things like tools, weapons and armor and much more.
You get a seemingly endless stream of quests for all those systems, and as you progress further along, new quests will be popping for whatever you've chosen to do. What's also interesting is that starter areas stay relevant later on, because although the mobs there will die in one hit, you'll still get plenty of non-combat things to do even in the very first village.
Conversely, you can also choose to explore higher leveled areas with a bit of caution, and do a bunch of things in places where you aren't supposed to go until further along in the story. Exploring can also reward you with rare resource nodes in places that are slightly out of the way.
So far i'm only about lvl 25 so I can't really say that I've seen everything the game has to offer, but while trying a bit of everything, I've just been up to my neck in quests and struggling to cope with the fact that for every quest that I do, 3 more seem to be popping out. What I can say though, is that if you want to get into the meat of things, this game requires quite a heavy time investment (IMO).