What SalmonGod said.... ^^^^ Yes.
The problem with anecdotal evidence isn't necessarily it isn't reliable. The problem is a.) People lack a proper bullshit detector, and b.) con men know it.
Can't study everything empirically, no matter how much we want that, "... more things in heaven and earth than are dreampt of in your philosophy my dear Horatio...." Pain, emotional, physical, 1-10 scale, is subjective. Confirmation bias, funding bias,
Heteroscedasticity,
Multimodal distribution, etc etc etc, screws up everything. Many researchers are never taught these things, countermeasures, and not to worship empiricism as a quasi religion.
Anecdotes have many problems, lack of counterfraud, confirmation bias, improper logic, emotional bias, etc, etc, etc. That said, housing bubble, corporate illegal corruption, etc, should never happen in empirical models. They do. That's even assuming the studies are done right and explained well. They aren't.
Sounds like blasphemy from me; it isn't.
The problem is everybody has physics envy; nobody recognizes or talks about it. Everybody wants numbers on everything. Sometimes numbers rock, lots of medicine, engineering, etc. Anti vaccine propaganda is the prime offender here, but that alone doesn't invalidate anecdotes entirely.
Anecdotes are important; it is sad nobody teaches how to evaluate them, reduce bias, emotion, fraud and illogical problems in them. Throwing numbers at problems, does not solve them, because that's not how humans work. Humans want quick, dirty, simple answers and they use numbers (often, bad or ugly) to say they're right as fast and easy as possible. Most people don't even know about problems in stats, deny they exist, don't know countermeasures, and won't do/pay for countermeasures in studies, but the faith is absolute.... This has been vastly abused, and that's why nobody trusts it anymore.... Abuse.... "When they own the information they can bend it all they want."
Bottom line, it's wayyyy too simplistic to say "anecdote bad; empirical studies good," because the world isn't simplistic. People make decisions that effect other decisions based on illogical or semi logical cognitive operation functioning. Neoclassical Economics assumes perfect information, perfect price sensitivity (you'll change purchase decision over a penny), completely interchangeable everything, and perfect rationality, etc. It's all bullshit. That's not how the world or the people in it work. You shop around for a while, but you don't look at every choice on earth, so that's not perfect information. You won't drive all the way across town to save $0.01 a gallon on gas (you'll spend more money driving there, to say nothing of brand loyalty). Jesus, "perfect rationality," really? Forgetting human things like fraud, deceit, and marketing, we don't do things like that. We use the semi rational cognitive process called "satiation" in other words, "It's close enough." Stuff like that, etc. Good luck studying that empirically.