Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[LordBaal]

As a side note, whenever you need tech help is important to share any error message you get in detail to speed up the process.

[AzyWng]

I'll do my best to share in as much detail as possible in future.

In the meantime, it turns out xubuntu has an IRC chat that can be found here. I've managed to find help there.

Turns out I made followed some dubious advice early on and I needed to change some things.

EDIT: Looks like the problem with the drivers is all sorted now. I just need to figure out how to get the computer to use it over the integrated graphics when I'm playing games and so forth.

[wierd]

I'll do my best to share in as much detail as possible in future.

In the meantime, it turns out xubuntu has an IRC chat that can be found here. I've managed to find help there.

Turns out I made followed some dubious advice early on and I needed to change some things.

EDIT: Looks like the problem with the drivers is all sorted now. I just need to figure out how to get the computer to use it over the integrated graphics when I'm playing games and so forth.

Glad you got it sorted. Nvidia's drivers shitting the bed is a nasty situation that happens way more often than it should.  Hopefully the dubious advice wasn't from me. :$

As for getting things to use the discrete graphics chip and not the IGP, see the nvidia control panel for that.

It is under the Prime Configuration heading, and you want "Performance Mode".  this makes the nvidia chipset the preferred video device.

[AzyWng]

Speaking of problems - this morning I can't connect to the wifi with this computer. I'm currently using my phone as a hotspot, but when I go to look for wi-fi networks...

They don't show up at all, even though I can connect to wifi on other devices.

EDIT: After a bit of looking, I've noticed there doesn't seem to be any kind of wifi network adapter available, so I'm starting to think there's some kind of problem with it. While I do have two old usb wifi adapters, they don't seem to work just by plugging them in, and I don't know what exact model they are (I lost the package I bought them in a long time ago) ... I'm not sure what to do besides maybe get a new adapter or bring my laptop into a shop to try to fix it.

[LordBaal]

Is the wifi card integrated in the motherboard, a pci card or a usb adapter?

The USB adapters not working are likely due missing drivers.

Which operative system you use?

[AzyWng]

I’m using Linux - specifically, Xubuntu.

I don’t know if my laptop’s wifi card is  integrated in the motherboard or if it’s a pci card.

I know I don’t have the right drivers, but I visited the site of the company that makes the wifi adapters and they list several different drivers and I don’t know which model my adapter is (I bought mine from before I switched to Linux, so I don’t know which driver to download and install.

I’m thinking come monday, I’ll look for a new usb adapter to buy - one that works out the box with linux, ideally.

Update: Bought a usb wifi adapter, unfortunately, I can’t seem to get it to work with Linux. I have both the adapter and the usb containing the drivers for windows. The model is the Asus AX1800 USB-AX55 Nano.

Is there any way for me to get drivers for Linux?

Update II: Someone else directed me to a github with drivers for the adapter: https://github.com/lwfinger/rtl8852au. I just followed the instructions, installed it, and now it works.

[wierd]

I am genuinely curious about your integrated wifi controller.

Can you give me the output of

lspci -v

in a quote tag?

[AzyWng]

Spoiler:  To prevent this one post from taking several feet of screen space (click to show/hide)

00:00.0 Host bridge: Intel Corporation 10th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] 10th Gen Core Processor Host Bridge/DRAM Registers
   Flags: bus master, fast devsel, latency 0
   Capabilities: <access denied>
   Kernel driver in use: skl_uncore

00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 02) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0, IRQ 122
   Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
   I/O behind bridge: 00004000-00004fff [size=4K]
   Memory behind bridge: c4000000-c50fffff [size=17M]
   Prefetchable memory behind bridge: 00000000b0000000-00000000c20fffff [size=289M]
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:02.0 VGA compatible controller: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05) (prog-if 00 [VGA controller])
   DeviceName: Onboard - Video
   Subsystem: Micro-Star International Co., Ltd. [MSI] CometLake-H GT2 [UHD Graphics]
   Flags: bus master, fast devsel, latency 0, IRQ 156
   Memory at c3000000 (64-bit, non-prefetchable) [size=16M]
   Memory at a0000000 (64-bit, prefetchable) [size=256M]
   I/O ports at 5000 [size=64]
   Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
   Capabilities: <access denied>
   Kernel driver in use: i915
   Kernel modules: i915

00:12.0 Signal processing controller: Intel Corporation Comet Lake PCH Thermal Controller
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH Thermal Controller
   Flags: fast devsel, IRQ 16
   Memory at c5423000 (64-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: intel_pch_thermal
   Kernel modules: intel_pch_thermal

00:14.0 USB controller: Intel Corporation Comet Lake USB 3.1 xHCI Host Controller (prog-if 30 [XHCI])
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake USB 3.1 xHCI Host Controller
   Flags: bus master, medium devsel, latency 0, IRQ 126
   Memory at c5400000 (64-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci

00:14.2 RAM memory: Intel Corporation Comet Lake PCH Shared SRAM
   DeviceName: Onboard - Other
   Subsystem: Intel Corporation Comet Lake PCH Shared SRAM
   Flags: fast devsel
   Memory at c541a000 (64-bit, non-prefetchable) [disabled] [size=8K]
   Memory at c5422000 (64-bit, non-prefetchable) [disabled] [size=4K]
   Capabilities: <access denied>

00:14.3 Network controller: Intel Corporation Comet Lake PCH CNVi WiFi
   DeviceName: Onboard - Ethernet
   Subsystem: Intel Corporation Wi-Fi 6 AX201 160MHz
   Flags: bus master, fast devsel, latency 0, IRQ 16
   Memory at c5414000 (64-bit, non-prefetchable) [size=16K]
   Capabilities: <access denied>
   Kernel driver in use: iwlwifi
   Kernel modules: iwlwifi

00:15.0 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #0
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH Serial IO I2C Controller
   Flags: bus master, fast devsel, latency 0, IRQ 16
   Memory at 9f800000 (64-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: intel-lpss
   Kernel modules: intel_lpss_pci

00:15.2 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #2
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH Serial IO I2C Controller
   Flags: bus master, fast devsel, latency 0, IRQ 18
   Memory at 9f801000 (64-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: intel-lpss
   Kernel modules: intel_lpss_pci

00:16.0 Communication controller: Intel Corporation Comet Lake HECI Controller
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake HECI Controller
   Flags: bus master, fast devsel, latency 0, IRQ 129
   Memory at c541f000 (64-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: mei_me
   Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Device 06d3 (prog-if 01 [AHCI 1.0])
   DeviceName: Onboard - SATA
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device 12b9
   Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 128
   Memory at c5418000 (32-bit, non-prefetchable) [size=8K]
   Memory at c541e000 (32-bit, non-prefetchable) [size=256]
   I/O ports at 5090 [size=8]
   I/O ports at 5080
   I/O ports at 5060 [size=32]
   Memory at c541d000 (32-bit, non-prefetchable) [size=2K]
   Capabilities: <access denied>
   Kernel driver in use: ahci
   Kernel modules: ahci

00:1d.0 PCI bridge: Intel Corporation Comet Lake PCI Express Root Port #9 (rev f0) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0, IRQ 123
   Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
   I/O behind bridge: [disabled]
   Memory behind bridge: c5300000-c53fffff [size=1M]
   Prefetchable memory behind bridge: [disabled]
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1d.6 PCI bridge: Intel Corporation Device 06b6 (rev f0) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0, IRQ 124
   Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
   I/O behind bridge: 00003000-00003fff [size=4K]
   Memory behind bridge: c5200000-c52fffff [size=1M]
   Prefetchable memory behind bridge: [disabled]
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1f.0 ISA bridge: Intel Corporation Comet Lake LPC Controller
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake LPC Controller
   Flags: bus master, medium devsel, latency 0

00:1f.3 Audio device: Intel Corporation Comet Lake PCH cAVS
   DeviceName: Onboard - Sound
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH cAVS
   Flags: bus master, fast devsel, latency 32, IRQ 157
   Memory at c5410000 (64-bit, non-prefetchable) [size=16K]
   Memory at c5100000 (64-bit, non-prefetchable) [size=1M]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel, snd_sof_pci_intel_cnl

00:1f.4 SMBus: Intel Corporation Comet Lake PCH SMBus Controller
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH SMBus Controller
   Flags: medium devsel, IRQ 16
   Memory at c541c000 (64-bit, non-prefetchable) [size=256]
   I/O ports at efa0 [size=32]
   Kernel driver in use: i801_smbus
   Kernel modules: i2c_i801

00:1f.5 Serial bus controller: Intel Corporation Comet Lake PCH SPI Controller
   DeviceName: Onboard - Other
   Subsystem: Micro-Star International Co., Ltd. [MSI] Comet Lake PCH SPI Controller
   Flags: fast devsel
   Memory at fe010000 (32-bit, non-prefetchable) [size=4K]
   Kernel driver in use: intel-spi
   Kernel modules: spi_intel_pci

01:00.0 VGA compatible controller: NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] TU116M [GeForce GTX 1660 Ti Mobile]
   Flags: bus master, fast devsel, latency 0, IRQ 158
   Memory at c4000000 (32-bit, non-prefetchable) [size=16M]
   Memory at b0000000 (64-bit, prefetchable) [size=256M]
   Memory at c0000000 (64-bit, prefetchable) [size=32M]
   I/O ports at 4000 [size=128]
   Expansion ROM at c5000000 [virtual] [disabled] [size=512K]
   Capabilities: <access denied>
   Kernel driver in use: nvidia
   Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia

01:00.1 Audio device: NVIDIA Corporation TU116 High Definition Audio Controller (rev a1)
   Subsystem: Micro-Star International Co., Ltd. [MSI] TU116 High Definition Audio Controller
   Flags: bus master, fast devsel, latency 0, IRQ 17
   Memory at c5080000 (32-bit, non-prefetchable) [size=16K]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel

01:00.2 USB controller: NVIDIA Corporation TU116 USB 3.1 Host Controller (rev a1) (prog-if 30 [XHCI])
   Subsystem: Micro-Star International Co., Ltd. [MSI] TU116 USB 3.1 Host Controller
   Flags: bus master, fast devsel, latency 0, IRQ 131
   Memory at c2000000 (64-bit, prefetchable) [size=256K]
   Memory at c2040000 (64-bit, prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: xhci_hcd
   Kernel modules: xhci_pci

01:00.3 Serial bus controller: NVIDIA Corporation TU116 USB Type-C UCSI Controller (rev a1)
   Subsystem: Micro-Star International Co., Ltd. [MSI] TU116 USB Type-C UCSI Controller
   Flags: bus master, fast devsel, latency 0, IRQ 125
   Memory at c5084000 (32-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: nvidia-gpu
   Kernel modules: i2c_nvidia_gpu

02:00.0 Non-Volatile memory controller: Kingston Technology Company, Inc. OM3PDP3 NVMe SSD (rev 01) (prog-if 02 [NVM Express])
   Subsystem: Kingston Technology Company, Inc. OM3PDP3 NVMe SSD
   Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0
   Memory at c5300000 (64-bit, non-prefetchable) [size=16K]
   Capabilities: <access denied>
   Kernel driver in use: nvme
   Kernel modules: nvme

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
   Subsystem: Micro-Star International Co., Ltd. [MSI] RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
   Flags: bus master, fast devsel, latency 0, IRQ 18
   I/O ports at 3000 [size=256]
   Memory at c5204000 (64-bit, non-prefetchable) [size=4K]
   Memory at c5200000 (64-bit, non-prefetchable) [size=16K]
   Capabilities: <access denied>
   Kernel driver in use: r8169
   Kernel modules: r8169

[wierd]

According to this, both the realtek physical ethernet card AND the Wifi card are working?

Using 'r8169' and 'iwlwifi' respectively.

I will google if there are problems with intel AX201 having issues with iwlwifi or not just the same though,


OK, this might be an issue with missing firmware.  Can I get output of:

sudo dmesg | grep firmware

?

(Like Broadcom devices, Intel WiFi chips have a dynamically configured radio firmware that loads a binary blob into the radio before it will turn on. They call this a "Firmware", but really it is more a microcode for the radio. Intel provides these in a distribution package.)

[Schmaven]

So I was doing a bit of googling around earlier, and if I'm not mistaken, the current newest Intel CPU uses the LGA 1700 socket.  Also, for Intel CPUs, the first 2 #s after the i5/i7/i9 in the model number refer to the generation; and the remaining numbers refer to the chronological order of chip development for that generation.  The current 13th generation looks like it may be improved by the 14th generation sometime around January of 2024.  Each generation claims substantial performance gains over the previous ones.  A 'K' means it can be overclocked, while an 'F' means it does not have integrated graphics; KF implies both.  On one of those choose your own computer components websites, this helped me narrow down the options a lot combined with sorting by price. 
[ /non-sequitur]

[AzyWng]

Output of "sudo dmesg | grep firmware"
[    1.676102] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4f4001)
[    6.585447] iwlwifi 0000:00:14.3: loaded firmware version 72.daa05125.0 QuZ-a0-hr-b0-72.ucode op_mode iwlmvm
[    6.942401] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
[    8.156095] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    8.157667] Bluetooth: hci0: Found device firmware: intel/ibt-19-0-4.sfi
[    9.768431] Bluetooth: hci0: Waiting for firmware download to complete

[wierd]

ok, It's deffo finding and loading the firmware file...

Let's look at

sudo dmesg |grep iwlwifi

See if iwlwifi is throwing any errors.

Might as well see if bluetooth is screwing up too:

sudo dmesg |grep bluetooth

[AzyWng]

iwlwifi output

[    6.574416] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    6.584364] iwlwifi 0000:00:14.3: api flags index 2 larger than supported by driver
[    6.584379] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[    6.585447] iwlwifi 0000:00:14.3: loaded firmware version 72.daa05125.0 QuZ-a0-hr-b0-72.ucode op_mode iwlmvm
[    6.897593] iwlwifi 0000:00:14.3: Detected Intel(R) Wi-Fi 6 AX201 160MHz, REV=0x351
[    7.022083] iwlwifi 0000:00:14.3: Detected RF HR B3, rfid=0x10a100
[    7.088008] iwlwifi 0000:00:14.3: base HW address: e0:2b:e9:b5:24:ad
[    7.103897] iwlwifi 0000:00:14.3 wlo1: renamed from wlan0

sudo dmesg |grep bluetooth gave me no output.

[wierd]

dafuq?

This says that the wifi should be working?

(for bluetooth, should have been capital, mea culpa-- sudo dmesg |grep Bluetooth )

Ok, it says it created and renamed an interface. Lets see if there were errors bringing the interface online.

sudo dmesg |grep wlo1

that should get lots of traffic with it trying to activate and grab access points-- like this from my own output

[23922.419705] wlp2s0: deauthenticating from 10:be:f5:5e:7b:7c by local choice (Reason: 3=DEAUTH_LEAVING)
[23922.686351] wlp2s0: authenticate with 10:be:f5:5e:7b:7c
[23922.715975] wlp2s0: send auth to 10:be:f5:5e:7b:7c (try 1/3)
[23923.633475] wlp2s0: send auth to 10:be:f5:5e:7b:7c (try 2/3)
[23924.643014] wlp2s0: send auth to 10:be:f5:5e:7b:7c (try 3/3)
[23924.701259] wlp2s0: authenticated
[23924.705494] wlp2s0: associate with 10:be:f5:5e:7b:7c (try 1/3)
[23924.706845] wlp2s0: RX AssocResp from 10:be:f5:5e:7b:7c (capab=0x411 status=0 aid=2)
[23924.710003] wlp2s0: associated
[23924.710126] ath: EEPROM regdomain: 0x8348
[23924.710128] ath: EEPROM indicates we should expect a country code
[23924.710129] ath: doing EEPROM country->regdmn map search
[23924.710130] ath: country maps to regdmn code: 0x3a
[23924.710131] ath: Country alpha2 being used: US
[23924.710132] ath: Regpair used: 0x3a
[23924.710133] ath: regdomain 0x8348 dynamically updated by country element
[23924.761742] IPv6: ADDRCONF(NETDEV_CHANGE): wlp2s0: link becomes ready

for a successful grab of the access point.

[AzyWng]

I mentioned before that I'm using a wifi adapter at the moment, and that's how I'm able to connect to the internet on this laptop. The output of sudo dmesg|grep wlo1 is pretty long...

Output of sudo dmesg|grep Bluetooth

[    8.009518] Bluetooth: Core ver 2.22
[    8.009539] Bluetooth: HCI device and connection manager initialized
[    8.009543] Bluetooth: HCI socket layer initialized
[    8.009544] Bluetooth: L2CAP socket layer initialized
[    8.009547] Bluetooth: SCO socket layer initialized
[    8.168730] Bluetooth: hci0: Found device firmware: intel/ibt-19-0-4.sfi
[    8.168753] Bluetooth: hci0: Boot Address: 0x24800
[    8.168754] Bluetooth: hci0: Firmware Version: 126-5.22
[    8.168755] Bluetooth: hci0: Firmware already loaded
[    8.347710] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    8.347712] Bluetooth: BNEP filters: protocol multicast
[    8.347714] Bluetooth: BNEP socket layer initialized
[   13.537821] Bluetooth: RFCOMM TTY layer initialized
[   13.537825] Bluetooth: RFCOMM socket layer initialized
[   13.537830] Bluetooth: RFCOMM ver 1.11