will not hesitate to throw out hundreds of dollars
Yeah, so about that. I work in retail, in a store that has a grocery department but other departments as well. We get most of our products from our own warehouses. But we get food from another company. As a result we use two different apps for inventory, one for food, one for everything else. I don't work with the food at all.
Two months ago a manager for the grocery side of things told me about a computer problem they were having. So apparently when they received the trucks with the food it wasn't updating the on-hand counts. So the computer would be like, oh, you need frozen pizzas. So the next truck has frozen pizzas. But as far as the system is concerned we never actually got them. So next time it sends more pizzas. Forever.
The system is fully automatic. This had been going on for a month.
Our store manager is, well he's an idiot in some ways. He told the grocery people that we can't cancel trucks we can only turn them away, because canceling trucks looks very bad to corporate. Unfortunately my store is very busy and miserable. So, semi-predictably, one day the opening manager for that department called out and there was no one in the store with the authority to turn away the truck. The result was that we unloaded some large amount of frozen food (at least an entire pallet, possible the whole truck, I don't remember) when our freezer was already full of duplicate items that had no empty locations. We threw it all away. Now we're allowed to cancel trucks.
This store manager is the same asshole who told us that we can't turn away customers or lock the doors until 11:59 PM, and we have to let them shop undisturbed. Our store closes at midnight. We've had an epidemic of cashiers calling out from closing shifts, I wonder why?