Hi!
Grakelin: I have to disagree with you on that. First of all, defending the site rules without regard to personal feelings is a complete must for invoking trust. Is not having favorites who can do anything while others get punished for disagreeing with those favorites a typical symptom of maddened admins? At least that is what I would expect of such admins, given that I never really encountered any admin who was a problem. Besides, if you always stick by the rules as an admin, your decisions are always justifiable and you can expect people to respect your integrity.
However, Muz is also correct that people may try to violate the spirit of the rules while staying formally within their boundary. Fortunately, most terms of service agreements include clauses that can actually handle even somewhat murkier cases (which of course does pose a special challenge for admins).
As for the benefits of internet trolls, I highly doubt that. If it is really a troll, then he acts to anger/infuriate people. And this runs contrary to the interest many people have to relax and chill online after a hard day's work. We already have a lot of strive and idiocy in real life, so it is not unreasonable to expect that people look for some relaxation on the internet - and not everyone considers getting insulted or confronted with inappropriate conduct a relaxing experience.
Deathworks