WHAT.
I mean, I'm pretty sure that almost all hardware sold nowadays is 64bit, but there's an ass ton of programs out there that only have 32bit versions. You just can't go 64bit only on a windows PC, and while I have almost no experience with servers but I imagine it's a similar picture.
Also, how does one have enough tech savy to be able to completely remove 32bit support yet not realize it's a terribad idea?
Right?!?!? It's telling that they have this brand new server side-by-side with the old one....and there's nothing on it but Quickbooks. No one has actually messed with the server beyond the initial networking. (Which, thank god, they seemed to have done correctly.) I tried to contact these guys before I even left town to start set up, which would have revealed this problem several days earlier....
Oh and their 3rd party tech guy is "wicked smahrt" (I'm in Massachusets.) If he's so wicked fucking smart, why did he effectively cripple their server?
I've got two more days here, and I fucking
pray we get this sorted out before I leave. At least we can say with confidence that we didn't do it, and we can't fix it.
Seriously, the more I work with random truck parts yards, the more I realize these people get exploited by people in the tech industry, because they don't know shit and don't want to know shit. Which leaves the mess for.......other tech people to clean up. Christ, I could have told them in 20 minutes there was something fundamentally wrong with their server, if they'd only let me touch the thing before I flew 1000 miles to get here.
In other news, our sysadmin, who literally holds all the keys to the castle at work, was almost killed in a motorcycle accident yesterday. We've joked constantly about what we'd do if he was hit by a bus.....and it almost came true. And now we're down one of the most critical parts of our infrastructure for 2 months or more while he recovers.