And then I had to go to the unemployment office and clear up an appointment I'd missed (not for lack of trying, either- and they hadn't told me what time of day said appointment was at), and over the phone (you can't talk to someone face-to-face of course, oh no, you have to wait on hold for the better part of an hour to talk to the 'participation team') I had to speak to one of the self-righteous, horribly condescending types who you have the misfortune of encountering from time to time instead of a reasonable person.
She seemingly took great joy in repeatedly reminding me how terrible it was to miss an appointment, and demanding to know how I'd had the wrong time and why I was late, and why I didn't contact them (my phone broke a few weeks ago, which is the whole reason I've missed appointments in the first place) and generally being annoying.
And then once she'd got that out of her system, she actually had the gall to try and make friendly smalltalk.
For a while, anyway- then it was back to haranguing me about how I couldn't afford to miss any appointments and how going to them "is my job" or some such nonsense. I was so angry, I'm amazed I didn't snap or hang up the phone or something; I was trembling with rage for most of the conversation.
(Some redneck-looking guy on one of the other phones in the office ended his call by shouting, "Fuck you, you fucking dog," and slamming down the phone. I could kind of relate, despite being somewhat worried about this angry guy stomping about somewhere behind me.)