Goddamnit, customers.....
You have a large networked system using Terminal Services, none of which we set up for you. And you expect us to magically know how this shit works? Who the fuck sets up a large business infrastructure but doesn't have the common fucking sense to retain an on-site IT person who actually knows what the fuck is going on? The best, THE BEST, is they called pissed off already because of long standing issues with print jobs and installing printers.....even though we fucking told them MONTHS ago that "Terminal Services is the issue here. We cannot administrate it for you." But of course, yard boss doesn't give two fucks about Terminal-Whatsit, because it's not his freaking job to care about it. Even though it's his goddamn yard, his money and his network!
I'm so sick of customers who think software and administration and the internet just fucking happen like magic. Christ, take some fucking responsibility for your own infrastructure, and spend the money to make sure you've got someone who knows how to make it work.
But no. Instead, cue me spending 2 to 3 hours reading on Google about Terminal Services, Group Policy Management, Printer Redirection and all sorts of other dumb shit, and still failing because, SHOCK, I don't know what the hell I'm doing! I don't mind cleaning up after an IT person inadvertently breaks some shit. But I DO mind having to, due to a single phone call, dive into server-level administration shit I'm not qualified or even paid enough to fuck with, because some other asshole is too cheap to actually hire someone with technical skills.