Tell us how to activate your hulk mode!
I suspect it only happened this time because of the specific sequence of events that led up to it. Basically, what set me off was a customer implying that I am untrustworthy. I dunno if it was that specifically, or if it was that and his attitude, or if it was just that he turned around and did it to me twice, and then kinda proved that he was, in fact, the untrustworthy one.
I suppose I should fill in the whole story.
So a customer came into the gas station, I guess having problems getting his credit card to work at the pump. He said to just turn the pump on for him after giving me his credit card, so I assumed he was giving me the card as collateral- which is something that happens a hundred times a day. So I told him that I'd hold onto it until he was done pumping, and he glares at me and goes "hold onto my credit card?" all suspicious like. I said yeah, as collateral, and he turned and stormed out of the kiosk in a huff. I attempted to call him back so we could straighten things out, but he ignored me. I went in the back, punched a wall and kicked the trashcan.
A couple minutes later, he came back in. He wasn't done pumping yet, so I asked him about it, and he muttered something. I stood there awkwardly, wondering what exactly he wanted. Then he told me: He wanted his credit card back. His exact words were what set me off: "Well, you took my money."
I work in a small kiosk, almost entirely unsupervised except for the cameras, which have footage checked about once a month. The company I work for trusts me enough to put me in charge of this fuel station for eight hours unsupervised, but this asshole can't trust me enough to leave his credit card with me for ten minutes.
I will admit, I lost my temper before I was alone. As he was walking out, I threw the keys to the fuel station across the room, then went in the back and kicked a broken shelf, which fell on me.
The icing on the cake was that it turns out I was completely justified in getting collateral (y'know, besides it being fucking company policy) because the asshole drove off without paying.
Part of me hopes he complains about me, so I can express to him exactly how much this whole deal really pissed me off.