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[detsuo04]

i am struggling with a tech problem that i have had for months and no one seems to be able to help.  ill start with what i know its not.

Its not a hardware problem for sure and it seems to be a memory or ram problem but i have completly replaced all my ram with no luck...

What is happening is that most programs that access the internet cause my computer to bluescreen with a memory dump.  this started happening after i installed windows 7.  programs like steam and web browsers.  steam does it much faster than the web browsers do however, especially if im downloading with it.  does anyone know what might be causing this and how to fix it?

[Rafal99]

Post what information the bluescreen contains. There should be name of the error and what file caused it somewhere.

I had same situation with some sites using Flash. I google the name of the file that caused the error, and found that the mix of Firefox 3.6 + Macromedia Flash Player 10 + Kerio Personal Firewall causes this and he solution is to downgrade Flash Player to version 9.0.

Since it happens in different browsers for you, the cause is probably totally different. Post the info from the bluescreen so we can find.   

[detsuo04]

know of a way i can screen cap the error cus its gone really quick

[Pillow_Killer]

Okay, find a red switch on the place where a big black cable connects, the power one. Found it? Now turn on your PC and flip that switch.

[detsuo04]

you want me to immediately cut the power to my computer........

[Pillow_Killer]

Nonono, not the on/off one
That the black, and blue. Im talking about smaller, red one, it can be a bit sunk

[detsuo04]

what does that do?
testing the power supply?

i dont have a switch like that on my power supply.

[fenrif]

I'd say try re-installing windows.

Also how do you know it definatly isn't a hardware problem?

[detsuo04]

i replaced my ram and it still happened.  also it worked fine for years on vista.

[quinnr]

Computers often work fine for years before dying. Not that uncommon.

Also, RAM =/= all hardware.

What kind of internet card do you have?
A USB dongle?
Built in Wi-Fi?

[detsuo04]

linksis wirless g usb adapter.   i replaced this also.

[quinnr]

Hrm...
Have you tried re-installing windows?

Move everything to a backup hard drive, and try that.

[detsuo04]

i would like to reserve that option for a last resort.  do you have any think i can try before i try that?

[LeoLeonardoIII]

Try using Internet Explorer, not your whatever browser.

Save a website to your hard drive for offline testing.

Then try starting up your computer and removing your wireless card, disconnecting any landline communications, etc. Then open your saved website in one of the crash-prone browsers. Do you crash?

I'm not sure the above steps will help much, because I don't think it's likely you'll crash when reading offline.

Have you done a full cold reboot on your entire system at the same time? I mean actually unplugging your wireless router, cable modem, computer, printer, etc. and plugging them back in for startup.

Then try resetting your network connections. I forget how to do this.

Try uninstalling your browser and Steam (and make sure they're gone from Program Files) and reinstalling fresh.

Then try resetting your modem to factory specs. There should be a little button. Before you do this, make sure you have all the documentation for the modem and router printed out, and you have all your passwords and stuff. Ideally, get a friend who has another internet connection at hand to help look something up if you can't.

Only after these would I consider something so dramatic as reinstalling the OS.

[detsuo04]

yes to all the "have you tried" and IE and firefox cause the problem but only when connected to the internet.  same for steam. steam will crash my windows especially fast if im downloading with it.  im not sure what is causing this but it started right after i installed windows 7 home 64x