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Author Topic: Things that made you sad today thread.  (Read 9786306 times)

Graknorke

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Re: Things that made you sad today thread.
« Reply #87045 on: January 17, 2015, 03:12:08 pm »

They also make us a disproportionately large section of people who contact customer service at all. Aren't people great?
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MaximumZero

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Re: Things that made you sad today thread.
« Reply #87046 on: January 17, 2015, 03:25:12 pm »

It gets a little better if you have some modicum of power. Since I'm the Assistant Manager of a retail store, I take the brunt of the abuse, but I can also say, "If you're not going to be reasonable, we won't do business with you, and no, I don't have to do business with you."
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femmelf

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Re: Things that made you sad today thread.
« Reply #87047 on: January 17, 2015, 04:44:01 pm »

How the hell do you NOT take it personally?
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MonkeyHead

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Re: Things that made you sad today thread.
« Reply #87048 on: January 17, 2015, 04:53:26 pm »

... as the opinion of one who would insult you as a primary means of discourse is not one that you need to hold worthy of consideration.

SalmonGod

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Re: Things that made you sad today thread.
« Reply #87049 on: January 17, 2015, 05:04:38 pm »

Customer service is one of those buzz words like "professionalism" that has turned into a rage button for me.  Something customers and upper managers throw out when they want something from you, but can't or don't want to explain how/why they should be able to expect this from you.  Or worse:  when they don't even know what they want, but they feel like something is missing and it's they want you to know it's your fault they're not 100% happy.  Low level employees should really be able to frankly disagree with customers (and employers), and the world would be much better for a lot of people in a lot of ways if they could.

My boss is one of those people who's all "I AM SUPER PASSIONATE ABOUT CUSTOMER SERVICE", but doesn't actually use the term in any concrete fashion.  She just throws it out whenever she wants to tell you that you suck at your job, almost always as a fallback when she can't actually explain how/why.
« Last Edit: January 17, 2015, 05:07:35 pm by SalmonGod »
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Toady One

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Re: Things that made you sad today thread.
« Reply #87050 on: January 18, 2015, 03:31:36 pm »

Just deleted another giant derail.  Moderation doesn't seem to work, so smeeprocket is gone.  Please try to reflect on the forum guidelines and engage with people in a civil fashion.
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Cryxis, Prince of Doom

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Re: Things that made you sad today thread.
« Reply #87051 on: January 18, 2015, 03:34:00 pm »

....


Sad: my experiment seems to be not working at all... I have worked 3 months preparing and now when I acctualy do it. NOTHING
Sigh...
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ChairmanPoo

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Re: Things that made you sad today thread.
« Reply #87052 on: January 18, 2015, 03:37:01 pm »

that's science for you
which experiment btw?
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Cryxis, Prince of Doom

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Re: Things that made you sad today thread.
« Reply #87053 on: January 18, 2015, 03:39:45 pm »

Stripping good off computer parts and then later refining it but if things don't change I'm going to be stuck at trying to get it off the parts
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Tawa

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Re: Things that made you sad today thread.
« Reply #87054 on: January 18, 2015, 03:43:18 pm »

Moderation doesn't seem to work, so smeeprocket is gone.
It is sad, but not unexpected.
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TD1

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Re: Things that made you sad today thread.
« Reply #87055 on: January 18, 2015, 03:44:07 pm »

Awh. Yea, that is sad.
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Sirus

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Re: Things that made you sad today thread.
« Reply #87056 on: January 18, 2015, 03:44:42 pm »

Moderation doesn't seem to work, so smeeprocket is gone.
It is sad, but not unexpected.
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Cryxis, Prince of Doom

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Re: Things that made you sad today thread.
« Reply #87057 on: January 18, 2015, 03:45:29 pm »

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ChairmanPoo

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Re: Things that made you sad today thread.
« Reply #87058 on: January 18, 2015, 03:49:37 pm »

dead pixel. I hope it rates enough for a replacement
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Cryxis, Prince of Doom

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Re: Things that made you sad today thread.
« Reply #87059 on: January 18, 2015, 03:50:20 pm »

dead pixel. I hope it rates enough for a replacement
What?
The game?
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