Also someone mentioned people with $5k to $10k in back utility bills - how is that even possible!? We only spend $2k/year in my house for all energy utilities... were these people trying to mine bitcoin or something?
I wanted to ask that question myself to these people, but I'm obviously not allowed to pry into my customers' lives. Even for a whole year I can only really think of couple possibilities:
1. They have a large, poorly insulated home, and were taking this grace period to mean they could BLAST, JUST FUCKING BLAST the AC and Heating all the time. You might not think people this shortsighted and irresponsible exist, by my own Mom is one of them, so more must surely exist. This might be compounded by people who already had significant energy bills at the start of the moratorium, and the moratorium just let them go crazy.
2. They really do just have intense energy needs. Dehumidifiers, water pumps, oxygen machines for the infirm, things that use a lot of electricity but can't be turned off without some other hassle coming up. That last one is especially pertinent, I do get calls from people that are just crippled and have medical devices that need to be on all the time.
3.They were using this opportunity to escape future debt by designating one person in the family as a 'pariah' who has multiple homes' utilities under their name, and all the expenses from these homes get conglomerated under one person, who becomes horribly burdened by debt, but this debt is largely uncollectable and so everyone else in the family gets to cheat the system until the grace period is over.
I don't have evidence for this but it seems possible. I'm only basing this idea on a poor Grandma I had spoken to, who had her grandson's utility bills under her name, and she got saddled with $3,000 dollars of his debt. What the hell was he doing to accrue all that energy usage? Beats me.