((The city has walls, Patrick, you can't just walk right up to the palace. I'll assume the commander would have gone to the city gate instead of the palace one))
At the docks...
After a short discussion with his superior, the sentry who had first stopped Agnad instructed the merchant to follow him before leading him directly through the palace. Along the way, he could see that the city was buzzing with activity, with horsemen riding down towards the palace, most of them either armored or in the process of putting their armor on. Strangely enough, there were very few citizens out in the streets, and those that were still outside seemed to be in a hurry to go somewhere else. The horsemen paid them no mind.
Just as the pair arrived at the palace, the gate was pushed open and more horsemen started riding out. They were fully armored, and bore the Duke's standard. The most high ranking one - obviously a powerful noble, since unlike the others he was garbed in a full steel armor - exchanged a few words with the sentry and looked at the merchant. He spoke quickly, his voice obscured by his helmet.
"Go right in. There's trouble outside the walls, but the Duke will probably want to see you anyway."
Without letting Agnad answer, the sentry dashed towards the main building, indicating for you to follow, and opened the door, revealing a somewhat ornate interior. Once inside - interestingly enough, the sentry did not follow, instead being replaced by a knight of some kind - it is a straight walk to a great hall, where a few nobles can be seen standing around a table, discussing something about horse tribes. The one at the end of the table exchanges a few whispers with the knight, and clears his throat rather loudly. In under a minute, the room is emptied, leaving the merchant and the noble alone. The Duke - for only one man in the city could force Thelossi nobility to clear a room without even talking - speaks up, his voice smooth and calm.
"I'm told you're a merchant - good. I've been looking for one of your affiliation who is not serving for any of the large trading companies. There has been a disturbance outside the city walls, but I've already sent someone to deal with the problem. We should have at least half an hour before I receive a report, and I intend to use that time as much as possible."
Calmly, he took a bottle of wine from the table and filled a glass, which he handed to his guest after crossing the distance between them. He did not get anything for himself.
"What's your name, merchant, and what kind of affairs do you deal in?"
--------------------------------
Outside the city gates...
As the gates to the city groaned open, the commander of the Windborn company saw what was at least one company of cavalry standing ready to charge right beyond the wall, with more troops gathering by the minute. They did not, however, charge - instead, a steel armored knight rode out alone, bearing the ducal standard high above his head. He did not remove his helmet as he started speaking, making it hard to read his emotions.
"The Duke would like to inform you that he does not appreciate the gathering of troops outside of his city's walls, and has an even lower appreciation of men who show impatience. As such, he has refused to grant you an audience. However, he has sent me to discuss with you in his stead. I will act as his representative and I hold the full authority to strike deals with your tribe, should deals be sought and thought to be fair by both parties."
He stopped talking for a second, planting the standard on the ground next to him, signifying that "negotiations" had begun.
"So. What brings a hundred horse raiders at the gates of Kol'Thelos?"