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Author Topic: My computer is acting up!  (Read 1514 times)

Skyrunner

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My computer is acting up!
« on: October 05, 2014, 08:59:39 am »

Some sites just don't work--sometimes it's google that doesn't work, or github, or imgur, or a random diffchecker.com site.

This happens across all of my browsers (Dragon, Chrome, IE, Firefox) but strangely enough not on my phone, which is connected to Wifi, which is produced from the same internet connection as my PC's.

I happen to use Windows 7.

Running a computer scan via Malwarebytes didn't fix the issue. Also, this problem is generic enough that none of the google results are helpful.

Does anyone have any suggestions to solve this problem? :(

edit: and now they randomly work for Chrome but not for Dragon. What the heck?
« Last Edit: October 05, 2014, 09:03:33 am by Skyrunner »
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martinuzz

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Re: My computer is acting up!
« Reply #1 on: October 05, 2014, 02:33:39 pm »

Malwarebytes might have missed something. Try Spybot Search and Destroy, and Hitmanpro, see if they find something.
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Orange Wizard

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Re: My computer is acting up!
« Reply #2 on: October 05, 2014, 03:13:49 pm »

Weird. It doesn't sound very virusy, but I may be totally wrong. Might be a firewall thing. I guess you could try disabling that. You could try resetting any connections you have, leaving hardware off for 10-20 seconds. You might also want to call your ISP and ask if anything's going on, but that's probably a crapshoot if customer service here is anything to go by.
I don't really have any good knowledge of what it could be, I'm afraid. Any more details you can give would be fantastic.
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gimlet

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Re: My computer is acting up!
« Reply #3 on: October 05, 2014, 07:11:08 pm »

"Some sites just don't work" - specifically what error pages come up, or what happens?
Look in the URL bar and see if the site name is changing at all.  If other sites come up, or try to come up, you're getting hijacked.

Keep a command window open, when a site fails, say google, quickly type "tracert google.com"
This can tell you if it's a DNS failure or hijacking, or if there's some kind of outage or delay between you and the site.
If you don't know how to interpret them, you might have to paste a few so we can look at them.
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Skyrunner

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Re: My computer is acting up!
« Reply #4 on: October 07, 2014, 02:56:39 am »

The error is in korean, but it says that the page took too long to respond. The error message itself is "cannot use page."

The address stays the same, it just won't connect.

Funnily, I can sometimes access sites that don't work through Dragon, through Chrome. But not always. Tracert to the websites don't fail. @.@

edit:

The tracert to Imgur -does- have very high ping (some jumps are >200 ms) and some timeouts. It still works on my phone which is connected to the same internet as my PC :c
« Last Edit: October 07, 2014, 03:00:04 am by Skyrunner »
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martinuzz

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Re: My computer is acting up!
« Reply #5 on: October 07, 2014, 03:46:44 am »

It still works on my phone which is connected to the same internet as my PC :c

That's not weird. It just means that whatever the problem is, it's not in your router, but in your pc.
One more question: are you using a cable, or wireless, for your pc connection? If cable, check it for kinks / damage.
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Johuotar

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Re: My computer is acting up!
« Reply #6 on: October 07, 2014, 04:08:40 am »

I had similiar problem recently and I simply downloaded Spybot SD, Malwarebytes and SUPER antispyware and then had them all make the full tests. They found loads of suspicious stuff.

I also checked all processes and checked what some suspicious looking processes were about. The few that were unwanted I removed manually. When I found out their name it was easy to just follow instructions I found for them. Good luck!
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gimlet

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Re: My computer is acting up!
« Reply #7 on: October 07, 2014, 08:53:48 am »

+1 the above, run as many different AV scans as possible, just a reminder to not install their "active" components (you really REALLY only want one antivirus running at a time.  Running 2 doesn't protect you better, it will screw you up).

If you have any downloaded toolbars for your browsers, especially ones you got just recently, try removing them.

Then if it's still funky, DL "HiJack This" from Trend Micro,  run "Scan" to get the list of startup processes/BHO/suspicious stuff, and look through it especially for suspicious BHO.  The list is really unfriendly to look through, do a "Save Log" and paste it into their analyzer http://www.hijackthis.de/index.php  which does give a few false ? - like it doesn't recognize some recent Steam processes, or Desura, or a few of my drivers.  Mine is relatively clean because I try to DL a minimum of junk to run/display in toolbar/add to browsers.  Don't just disable stuff willy-nilly most of it is normal stuff - if you get stumped post it in their forum for somebody to analyze.

It's a good idea to save a copy of the Log file periodically so you can compare entries, and see what kind of new stuff has been snuck onto your system.

Another thing is, if you don't have a good path to google.com, whenever you click on a google search result, or even a lot of times you enter an address in the bar, you don't go directly to the site you go thru a redirected url to google.com first so they can track it, THEN you are redirected to the site you wanted.   Once in a while, when there was some problem between me and google I noticed this slowed down things enough that some sites wouldn't load the 1st time even though google was only a bit slow but otherwise OK.   You might try switching to a search engine that doesn't do this, like duckduckgo, change it as the default in your browser, and see if this makes the problem go away.

Edit:  Oh yeah, try briefly turning off your antivirus too, every once in a while they make a change that loads down your system with excessive checking - like it will try to look up any link you click in a databse of "bad sites", on top of several other checks - sometimes they overdo it, especially in combination with a slow pc/not-quite-reliable internet connection, and the result can appear similar to what you describe.  If you've got a bunch of add-on plugins to check urls, try temporarily turning them off too.

Also, check the obvious - fire up Task Manager and make sure your cpu isn't pegged at 100%, that you're not using virtual memory way greater than the physical memory you've got installed, and that you're not running some torrent program or something that's eating 100% of your bandwidth.

Ed 2:  Yet another thing - open a command window and type "ping -t google.com" and let it run while you're using the computer.  Elongate it so it's a long window so you can see lots of results - as big as your screen.  When you encounter one of the pages that won't come up, quickly switch to this window and see if the ping times went way up or even lost packets.  Instead of google.com, try different sites, maybe one you keep having trouble with...
« Last Edit: October 07, 2014, 09:19:04 am by gimlet »
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Skyrunner

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Re: My computer is acting up!
« Reply #8 on: October 08, 2014, 11:46:11 am »

I have no toolbars, no active antiviruses. My issue isn't *slow* net, it's that as far as my Windows installation is concerned, some sites simply don't respond.

I have a Linux in a VirtualBox. When I set the network to NAT, which hides the Linux behind Windows for networking, browsing to the sites that don't work on Windows do work perfectly fine. -.-

Adware scanners can't help me. I'm probably going to back everything up and nuke my installation. Seems like the path of least effort right now.
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