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Author Topic: Emails for thread notifications not working  (Read 493 times)

RoseHeart

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Emails for thread notifications not working
« on: November 29, 2023, 03:34:45 pm »

MadMonkey and I have not been getting our emails for threads with 'notify' on. For him this has been months, but for me just since Nov 25 four days ago. I always thought it was odd, but seeing it happen to me I know it can happen even if the settings are still set properly.

I checked my spam folders, and all mail and they definitely stopped. There is activity in my watched threads, and easily enough that it would have prompted an email in the past.
« Last Edit: November 30, 2023, 05:30:56 pm by RoseHeart »
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nenjin

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Re: Emails for thread notifications not working
« Reply #1 on: November 29, 2023, 03:40:42 pm »

The forum's code/database is old and busted, is probably what's going on.
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RoseHeart

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Re: Emails for thread notifications not working
« Reply #2 on: December 04, 2023, 10:24:23 pm »

More than a week later, the problem persists.
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Magmacube_tr

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Re: Emails for thread notifications not working
« Reply #3 on: December 06, 2023, 04:33:16 pm »

More than a week later, the problem persists.

Forum is very slowly decaying from the inside, I think.

This place is quite old. Maybe, whatever line of website code that handled your thread notifications finally expired due to some unadequate code or creeping bit rot, with no valid failsafe.

I'd specifically ask someone with knowledge on these matters. At least one bay watcher should be able to accurately tell.
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Telgin

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Re: Emails for thread notifications not working
« Reply #4 on: December 08, 2023, 05:01:14 pm »

Could be a problem with the mail server configuration.  The sending domain may be missing some anti-spam DNS entries that cause mail servers to drop the messages.  Could be that the web host's outbound mail server is dead or has configuration issues.

Otherwise, it could be issues with the database.  Maybe a table got too big, or an index or table got corrupted.  I don't know how SMF works internally so it's all just a guess.

Toady is going to be the only one who can fix it or relay that to someone who can.  I doubt he's seen this thread so you may have to contact him directly.  Assuming the link on Bay12 Games is still accurate, you can try that here.

In the past I know Toady has worked with the web host to fix stuff like this, but if it's not as simple as restarting or resetting something it may just not get fixed since it's not his area of expertise.
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RoseHeart

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Re: Emails for thread notifications not working
« Reply #5 on: December 12, 2023, 04:27:06 am »

Oh wow! Got a notif this morning!
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