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Author Topic: DF Support Script for Bug Reporting  (Read 503 times)

waveclaw

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DF Support Script for Bug Reporting
« on: December 06, 2015, 12:48:59 am »

Would it be useful to have a support script to help with reporting bugs?

Many software vendors ship scripts or small programs to collect crash data, logs and basic system information for upload to a ticket.  Some will even open the ticket for you.

The bug information page has a lot of manual bits that such a thing could handle:
  • save files
  • screenshots
  • worldgen parameters, seeds (usually these are in save files if the saves aren't corrupted)
  • hardware info

A lot of this is present in the save files - like the RAWs.  But something that you could run to connect to a mantis ticket with either a single button click or a cli run is common on Apple and Enterprise Linux environments.  Many Microsoft OS based products dial home (some even if told not to.)

Thinking more about this, perhaps just something to automatically pump a save file into a mantis ticket might be useful?

I'm certain that if I submitted an new ticket today that my hardware profile in Mantis is way out of date and would need replacing.  I doubt I would remember to check the profile every time, too.

This does require a fair bit of tooling work around DF so is a really low priority suggestion. I'd rather bugs be fixed first if the choice is this or them.
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